Hotel Operations,
Powered By Technology

Run your hotel with a single cloud-based solution.

Trusted by hotels around the world

One App. Multiple Features. Unlimited Possibilities.

The all-in-one solution for your hotel operations.
Streamline, automate, and optimize your operations, on the go.
From any device, anytime.

The all-in-one solution for your hotel operations. Optimize your operations, on the go, from any device.

a purple and orange icon with a gear wheelCustomize
Run your hotel, your way. Mix & match modules and build the solution that fit your specific needs.
Customize

Run your hotel, your way. Mix & match modules and build the solution that fit your specific needs.

a purple and orange logo on a white backgroundStreamline
Put your hotel operations, on autopilot. Simplify your workflows, automate your processes, and optimize your operations.
Streamline

Put your hotel operations, on autopilot. Simplify your workflows, automate your processes, and optimize your operations.

a purple square with a pie chart on itVisualize
Keep an eye on your operations with dashboards & reports, to help you make decisions for your hotel, based on data.
Analyze

Keep an eye on your operations with dashboards & reports, to help you make decisions for your hotel, based on data.

HOTEL OPERATIONS SUITE

Dive Into Our
Products

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Jobs

Tasks & guest requests, dispatched.

Improve productivity: Automate the dispatch of tasks and guest requests.

Increase accountability: Receive & complete requests on the go, with job tracking and escalation.

Achieve consistency: Optimize response-time with timed workflows, from start to finish.

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Cleaning

Housekeeping, streamlined.

Increase efficiency: Assign cleaning tasks for guest rooms and public areas in one click.

Simplify workflows: Update room status, amenities usage, & minibar sales from your mobile to your PMS.

Achieve consistency: Maintain cleaning standards with checklists for attendants and supervisors.

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Maintenance

Corrective & preventative maintenance, optimized.

Improve efficiency: Setup, dispatch, and track progress of all maintenance orders from start to finish.

Increase assets lifespan: Reduce costs and unplanned downtime with planned, scheduled maintenance.

Achieve consistency: Monitor quality control with guided, customizable checklists.

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Incident Management

Incidents & guest complaints, managed.

Improve reactivity: Decrease average response time for all major incidents.

Increase transparency: Manage, track, and document incidents on property.

Achieve consistency: Automate resolutions &
compensations.

Learn More

Benefits

Redefine the way you manage your hotel operations and enhance guest experiences.

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Sustainable
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Enterprise-Grade Solution
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Seamless Integration
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Cloud
Infrastructure
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Fully
Customizable
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Secure & Reliable
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24/7
Support
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Global Coverage
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Multiple Devices
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Multiple
Properties
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Multiple
Languages
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Easy Implementation
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Sustainable
a purple cloud with an orange dot on top of it
Cloud
Infrastructure
a couple of balls sitting on top of each other
Seamless Integration
a purple and orange logo for a company
Enterprise-Grade Solution
a purple and orange object with a white background
Fully
Customizable
a purple shield with a yellow key on it
Secure & Reliable
a pair of headphones with a speech bubble
24/7
Support
a purple ball with a yellow star on top of it
Global Coverage
a white background with a purple square and an orange dot
Multiple Devices
a house with a purple roof and a yellow roof
Multiple
Properties
a purple and orange circle with the letter a in the middle
Multiple
Languages
a purple and orange flower in a purple vase
Easy Implementation
a pair of headphones with a speech bubblea pair of headphones with a speech bubble
24/7
Support
a purple ball with a yellow star on top of it
Global Coverage
a white background with a purple square and an orange dot
Multiple Devices
a house with a purple roof and a yellow roof
Multiple
Properties
a purple and orange circle with the letter a in the middle
Multiple
Languages
a purple and orange flower in a purple vase
Easy Implementation
a purple circle with a leaf inside of it
Sustainable
a purple cloud with an orange dot on top of it
Cloud
Infrastructure
a couple of balls sitting on top of each othera couple of balls sitting on top of each other
Seamless Integration
a purple and orange logo for a company
Enterprise-Grade Solution
a purple and orange object with a white background
Fully
Customizable
a purple shield with a yellow key on it
Secure & Reliable
a pair of headphones with a speech bubble
24/7
Support
a purple ball with a yellow star on top of it
Global Coverage
a white background with a purple square and an orange dot
Multiple Devices
a house with a purple roof and a yellow roof
Multiple
Properties
a purple and orange circle with the letter a in the middle
Multiple
Languages
a purple and orange flower in a purple vase
Easy Implementation
a purple circle with a leaf inside of it
Sustainable
a purple cloud with an orange dot on top of it
Cloud
Infrastructure
a couple of balls sitting on top of each other
Seamless Integration
a purple and orange logo for a company
Enterprise-Grade Solution
a purple and orange object with a white background
Fully
Customizable
a purple shield with a yellow key on it
Secure & Reliable
a house with a purple roof and a yellow roof
Multiple
Properties
a white background with a purple square and an orange dot
Multiple Devices
a white background with a purple square and an orange dot
Multiple Devices
a couple of balls sitting on top of each other
Seamless Integration
a purple and orange logo for a company
Enterprise-Grade Solution
a purple circle with a leaf inside of it
Sustainable
a purple shield with a yellow key on it
Secure & Reliable
a pair of headphones with a speech bubble
24/7
Support
a purple ball with a yellow star on top of it
Global Coverage
a house with a purple roof and a yellow roof
Multiple
Properties
a purple and orange flower in a purple vase
Easy Implementation
a purple circle with a leaf inside of it
Sustainable
a couple of balls sitting on top of each other
Seamless Integration
a purple and orange logo for a company
Enterprise-Grade Solution
a purple and orange object with a white background
Fully
Customizable
a purple cloud with an orange dot on top of it
Cloud
Infrastructure
a purple cloud with an orange dot on top of it
Cloud
Infrastructure
a purple and orange object with a white background
Fully
Customizable
a purple shield with a yellow key on it
Secure & Reliable
a pair of headphones with a speech bubble
24/7
Support
a purple ball with a yellow star on top of it
Global Coverage
a purple and orange circle with the letter a in the middle
Multiple
Languages
a purple and orange circle with the letter a in the middle
Multiple
Languages
a purple and orange flower in a purple vase
Easy Implementation
HOTEL OPERATIONS SUITE

Dive Into Our
Features

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Dashboards

A snapshot of your operations, at a glance.

Get an overview of your hotel and team’s performance, in real time.

Learn More
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Automation

Boost productivity, the simple way.

Increase effectiveness by automating your team’s workflows. Fully traceable, fully automated.

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Escalation

Elevate guest experience, without hassle.

Stay on top of every task & request to completion, with multi-level escalation.

Learn More
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eRequest

Increase satisfaction, one request at a time.

Self-service menu, from your guests’ rooms, to their doors. Fully contactless, with automation & escalation.

Learn More
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Reports

Get valuable insights, in one click.

Make data-driven decisions and track your KPIs with comprehensive reporting tools.

Learn More

Calculate Your ROI

Discover the projected savings for your hotel per year, with our ROI calculator.

Number of Rooms

Number of Supervisors

Number of Staff

Hourly Wage per Supervisor

Hourly Wage per Staff

Get Your Results

Please fill in your details, and your ROI results will be sent to you via email.

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Big Or Small, We Fit Your Needs

FCS1 is versatile, adaptable and designed to meet every hotel’s needs,
from 20-room boutique hotels, to 5000-room casino hotels.

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Small Hotels

Boutique hotels, with up to 50 rooms.

a purple and orange logo on a white backgroundMedium Hotels
Mid-sized hotels, from 51 to 250 rooms.
Medium Hotels

Mid-sized hotels, from 51 to 250 rooms.

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Large Hotels

With more than 251 rooms.

Full Suite Hospitality Products. Seamless Integration.

Sync your PMS, in-room controls, and more to FCS1 for two-way updates, in real time, from any device.

From room status & guest data, to mini bar and linen posting, add FCS1 to your stack and experience the power of integration.

What Our Customers Say

ALASTAIR LAIRD
Hotel Manager, Hilton Prague

With 791 guest rooms and extensive meeting spaces, public areas and back offices, we needed a sophisticated solution to support our operational departments, which we found with FCS1. The customer service and support have been excellent and made a very accelerated implementation possible. FCS1 is an excellent tool for hotels to improve efficiencies and after extensive research, we are convinced that it is the best option available on the market for us and I can recommend the system to other hotels.

ALASTAIR LAIRD
Hotel Manager, Hilton Prague

With 791 guest rooms and extensive meeting spaces, public areas and back offices, we needed a sophisticated solution to support our operational departments, which we found with FCS1. The customer service and support have been excellent and made a very accelerated implementation possible. FCS1 is an excellent tool for hotels to improve efficiencies and after extensive research, we are convinced that it is the best option available on the market for us and I can recommend the system to other hotels.

BURAK GURES
Information Systems Manager, Hilton Adelaide

Thanks to FCS1, we've got everything under control behind the scenes. It's like having a backstage pass to our operations, allowing us to handle guest requests flawlessly. Plus, with its real-time tracking and integration with our PMS, we're always in the know about every aspect of our daily business. FCS1 has truly transformed our operations and helps us to focus what matters the most, our guest!

ALASTAIR LAIRD
Hotel Manager, Hilton Prague

With 791 guest rooms and extensive meeting spaces, public areas and back offices, we needed a sophisticated solution to support our operational departments, which we found with FCS1. The customer service and support have been excellent and made a very accelerated implementation possible. FCS1 is an excellent tool for hotels to improve efficiencies and after extensive research, we are convinced that it is the best option available on the market for us and I can recommend the system to other hotels.

a World of Possibilities

Empowering Globally, Speaking Locally

Embrace our solution in 19 languages for seamless collaboration and unparalleled accessibility. Ensure effective communication, anywhere in the world.

Stay Ahead With 24/7 Support